We have terrific news here at Semansys Technologies, we received our ISO 9001:2015,  ISO/IEC 27001:2013 and ISO/IEC 20000-1:2018 certificates.  

Why is this so important you ask? Well, in the blog post below, you’ll find the most important advantages of being a ISO 900127001 and 20000 certified company.   

What is ISO?

Before we start, it’s important to explain what exactly an ISO certification is. ISO certification certifies that a management system, manufacturing process, service, or documentation procedure has all the requirements for standardization and quality assurance. ISO (International Organization for Standardization) is an independent, non-governmental, international organization that develops standards to ensure the quality, safety, and efficiency of products, services, and systems.

Fun fact: Some customers only do business with certified companies because of the assurance of these business processes being handled appropriately.


Advantages of ISO  

ISO 9001:2015  Quality Management System

The ISO 9001:2015 certificate reassures both potential and existing customers that our management systems are constantly assessed and approved. This certificate provides many advantages such as

  • Minimizes mistakes
  • Improves reporting and communications
  • Better quality products and service
  • More reliable production scheduling and delivery
  • Standards maintained by annual assessments

ISO/IEC 20000-1:2018 Service Management System

Implementing ISO/IEC 20000-1:2018 enables our organisation to demonstrate that our IT services are aligned to industry best practices. It enables our organization to adopt a comprehensive approach that will ensure we have the necessary policies, procedures, and processes in place to deliver effective IT services. Having efficient processes in place, ultimately means we are providing a streamlined service to meet your needs.

This certificate provides many advantages such as

  • Demonstrate an ability to meet customer requirements
  • Improve our services based on customer feedback
  • Demonstrates our reliability and high quality of service.

ISO/IEC 27001:2013  Information Security Management

ISO 27001 is the international standard that is recognized globally for managing risks to the security of information you hold. Our Certification to ISO 27001 allows us to prove to our clients and other stakeholders that we are managing the security of their information. It focuses on the confidentiality , integrity and availability of information.

This certificate provides many advantages such as

  • Protect client and employee information
  • Manage risks to information security effectively
  • Achieve compliance with regulations such as the European Union General Data Protection Regulation (EU GDPR)

Why ISO?

Having the corresponding ISO certificates matches the cultural and organizational change we have gone through positively in the last year. And our enterprise customers appreciate this effort and the new quality level we operate at within Semansys knowing what they can expect from our reliability. New customers have the conformability that their investment into us a supplier of business reporting to their core processes will be handled at a certain quality level minimizing their risk. We believe it’s a testimony of trust, before even working with us.

Our team put in a significant effort through the last year; changing the culture of the organization, preparing the necessary documentation, going through the multiple levels of audits to achieve these certificates. It’s a big achievement that we believe will be a differentiator when deciding who to work with in this space.